Privacy Policy

Last updated: May 2026

QIDI Manufacture Trading Ltd. respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect information submitted through our website, contact forms, email communication, order inquiries, and related business interactions.

1. Information We Collect

We may collect the following information when you contact us, submit an inquiry, request a quote, or place an order:

  • Name

  • Company name

  • Email address

  • Phone number or WhatsApp number

  • Shipping address

  • Billing information

  • Product inquiry details

  • Machine model, part number, or technical requirements

  • Order and payment-related information

  • Any other information you choose to provide to us

Our website may also collect basic technical information through cookies or similar technologies, such as browser type, device type, pages visited, and general website usage data.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To reply to your inquiries

  • To provide quotations

  • To confirm product compatibility

  • To process orders and payments

  • To arrange shipping and delivery

  • To provide after-sales support

  • To improve our website and customer service

  • To keep business records where necessary

  • To comply with legal, tax, accounting, or regulatory requirements

We do not sell your personal information.

3. Sharing of Information

We may share necessary information with trusted third parties only when required for business purposes, such as:

  • Payment service providers

  • Shipping and logistics companies

  • Website hosting and service providers

  • Professional advisers, where necessary

  • Government, customs, tax, or legal authorities, where required by law

We only share information that is necessary for the relevant service or legal requirement.

4. Cookies and Website Analytics

Our website may use cookies or similar technologies to improve website functionality, understand visitor activity, and analyze website performance.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

5. Data Storage and Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we make reasonable efforts to protect the information we receive.

6. International Business Communication

As we provide products and services to customers in different countries and regions, your information may be processed or transferred internationally when necessary for communication, payment, shipping, customs clearance, or order fulfillment.

7. Data Retention

We retain personal information only for as long as necessary for business, legal, tax, accounting, warranty, or customer support purposes.

8. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make such a request, please contact us using the email address below.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our Contact page.

QIDI Manufacture Trading Ltd.